LPT- Don't berate the customer service rep who answers your call

2022.01.26 11:46 RiflemanLax LPT- Don't berate the customer service rep who answers your call

You can express some anger if there was a foul up, but if you keep talking over them, are loud, obnoxious, used foul language, or attack them personally, you aren't likely to get anywhere.
In many cases, the rep has a good amount of power to fix your problem straight away, depending on the issue. In a majority of calls, there wasn't even an error by the company involved, but the rep can take steps to deal with dissatisfaction.
Foul language or personal attacks will get you disconnected. Be polite, express dissatisfaction, ask for it to be fixed- if it's an error on the part of the company, a decent rep (yes, we have some idiots working here, just like you have idiots at your company) will be appalled and get your situation fixed. If you attack, you'll get the bare minimum. Or less, if it was your fault.
This isn't to say the reps ought not to do their job, nothing could be further from the truth. But you'll get extra effort by not being a jerk. And even if the situation is your fault (like all the times during the holidays when we get calls that someone bought Uggs "directly from China") the rep will likely do their best to assist.
Of course, occasionally you'll get a dick, and that's where I suggest getting the email or address for the "office of the president" or whatever the equivalent is for that organization, and sending a letteemail. Someone from the escalations area will get back to you. If your problem needs to be escalated beyond that, I suggest small claims court. Large organizations will often simple pay off small claims because it's cheaper than hiring outside counsel, but I say this with a caveat- you'd better be right about your claim.
But for a quick and simple issue, be polite. An remember- for a large organization, the person you're talking to is almost certainly not the person who fouled up.
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2022.01.26 11:46 idriswinchester Heard this could be a sign of her getting into puberty , it doesnt seem to affect her behavior in any way and she had it for a bit

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2022.01.26 11:46 MemoryTM Taylor, the Ferret of Functions

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2022.01.26 11:46 IDoNotAimWithMyHand I need help finding a posting for this dress (or the name of it!) so I can get the measurements. Obrigada!

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2022.01.26 11:46 Dilemaradio BlocBoy JB - Addiction (feat. Pooh Shiesty) (2022)

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2022.01.26 11:46 powabiatch As a cancer survivor, Hard Lee should have been first in line to get vaccinated. Instead he listened to disinformation and his body gave out.

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2022.01.26 11:46 MyPokePrints The Charmanderlorian. Nuff said XD

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2022.01.26 11:46 Thomasisinterested Mouse settings don’t affect mouse speed on Fedora?

So, I’m using Fedora on my desktop PC, and my mouse is a little too fast for my taste. Changing the settings in Preferences - Keyboard and Mouse however don’t affect my mouse. How else could I go about this?
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2022.01.26 11:46 DependantAttendant You get stopped in a park. Who stopped you and why?

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2022.01.26 11:46 Fragrant-Resist4230 Can chozen help tory?

Chozen and tory are similar in many ways ( Hothead psychos who hate and tried to kill a larusso) . Do you chozen will help Tory.
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2022.01.26 11:46 Competitive_Pilot_84 Punjabi actresses chat group new join krrlo 💥

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2022.01.26 11:46 bertybert2403 Looking for translation

Looking for v18, 19, and 20. I read the summaries on the wiki but I'm looking for readable translations, I found 1 but it was so bad they had numbers mixed in.
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2022.01.26 11:46 westdabestdb MSI Optix MAG342CQR 34" for software development with Mac

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2022.01.26 11:46 MaskedHamiko Here once again with another Sinistro!Tale character. Frisk!

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2022.01.26 11:46 Haunting-Main-1755 Need help getting started

Hey y'all 👋 I tried NoFap a bit for the past couple years. Not regularly though. My highest streak was 16 days in January, 2021. I'm thinking of starting it for real this time, and so I've joined this community.
I personally don't care much about streaks, but I do want to get rid of the addiction. But I've found during my past attempts at NoFap that suppressing the urge isn't a solution. I do think that transmuting the urge is definitely effective but I haven't been able to do that successfully even if I keep myself occupied.
This is because, for me, the urge just gets too strong and I can literally feel a burning sensation in my lower abdomen. Have any of you experienced this? And if you have, I'm open to solutions.
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